Refund and Returns Policy

Before returning or exchanging and we will respond quickly with instructions for how to return items from your order.

Thank you for shopping at GoTripReady! While our goal is for every customer to love your purchases from GoTripReady, we understand that isn’t always the case. If you are unhappy with your online purchase, we will offer you a return on your order. Please read our return and exchanges policy below to make sure that your items are eligible for return and for further instructions.

In order for us to be able to accept your return, it must meet the following requirements:

• The item is returned in its original condition with all original sewn in or hang tags must still be intact.
• The item is unworn, not-used, and has not been washed and/or put in a dryer for any reason.
• The item(s) must also not smell strongly of smoke and/or body odors of any type, are not covered in pet and/or human hair, and are not stained or damaged in any other way or with any wear and tear, including dirt, scuffs, scratches.

Our Return and refund policy lasts for 30 days:

• If 30 days have gone by since the delivery date, unfortunately, we can no longer authorize your return requests.
• The clients are to cover the shipping costs to return their item(s)
• Please do not send your purchase back to the manufacturer. They do not handle return shipments. If your package is returned there and lost, we will no longer be able to assist with your request.

We are not liable for any return packages that have been lost or stolen and damaged in transit. Please keep your proof of postage and/or return tracking number when shipping back your item(s). All goods will be inspected on return.

*To initiate a return request, please first notify our sales support team at [email protected]

Please provide the order number and item(s) you wish to return, along with the purchaser’s name, your email address, and phone number for the fastest service. To complete your return request, please include a receipt or proof of purchase, visual evidence (e.g photo, video) of the products.